Every issue of Exec Edge, from day one. Sharp thinking for leaders, one idea at a time.
Fred Wilson, the venture capitalist behind early bets on Twitter and Etsy, wrote that he has learned more from exit interviews than from most other...
When two of your executives stop cooperating, it often looks like a personality clash. But most of the time, the cause is structural: two roles that...
Only 5% of companies have written down what they expect their agency to achieve. Yet poor delivery is now the most common reason companies fire an agency —...
In April 2025, Duolingo CEO Luis von Ahn told employees their AI use would count in performance reviews. Shopify's Tobi Lütke had sent a similar memo a few...
When Cassie Young led customer success at the email marketing company Sailthru, her team compared what each customer segment paid against what it cost to serve.
In April 2021, the US Consumer Product Safety Commission published an urgent warning telling people to stop using Peloton's Tread+ treadmill after one child...
Harvard Business School tracked 27 large-company CEOs for 60,000 hours, with each executive assistant coding the leader's time in 15-minute blocks.
In January 2001, Zipcar co-founder Robin Chase fired the company's other co-founder, Antje Danielson. The two were friends whose kids went to the same...
At the beginning of every quarter, teams spend time deciding what to start. Much less attention is given to what should continue.
If your board asked tomorrow whether the AI tools you are paying for are worth the money, could you answer with one number?
At Amazon, planning for the following year begins in June, is finalized in November, and is updated again in January once the fourth-quarter results are...
“What would the best version of me do in this situation?”